Care Partners of Cook County · Chore Volunteer Online Quiz

Your Name

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First Name

Last Name

Your Phone

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Your Email

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Please DO NOT stress about this quiz!

It is TOTALLY “open book!” Feel free to use the materials we’ve provided to look up answers - as a matter of fact, we’d LOVE it if you would.
It’s not timed, and we promise there are NO essay questions!
It is IMPOSSIBLE to flunk! We don’t use the results to “weed out” potential volunteers, but to help us identify points we might need to clarify at our in-person meeting.

THANK YOU for being the kind of AWESOME person who wants to help our Cook County friends and neighbors!

Care Partners volunteers are required to read and sign a Confidentially & Security Policy statement:

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When they apply to become a Care Partners volunteer

When they apply to become a Care Partners volunteer, and annually thereafter

When they apply to become a Care Partners volunteer, and each time they are assigned to a new client

Which is NOT part of the definition of a vulnerable adult?

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18 years of age or older

Deemed incompetent by a judge or physician

Dependent on institutional services (such as a nursing home, group home, foster care, or home health care)

Having a mental or physical infirmity or disability that impairs the ability to care for and protect oneself

Before making a vulnerable adult report, it is important to be certain that maltreatment has legally occurred, because the information you provide will automatically result in action by the Sheriff's Office or Department of Justice.

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True

False

It’s permissible to ask a friend or relative to help with a chore, as long as they have read and signed a Care Partners Hold Harmless waiver and Confidentially & Security Policy statement.

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True

False

Which of the following services might a chore volunteer provide?

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Check ALL that apply

Assist with medications

Replace/install drywall

Weed a garden

Chop wood

Install a new electrical breaker box

Help paint a one-story home exterior

Move a woodpile

All of the above

None of the above

You are scheduled to assist a client in the afternoon, but you wake up with a sore throat, slight cough, and a low fever (a bit under 101 degrees.) You feel a little tired, but you’re pretty sure you’ll be okay to complete the chore. What should you do?

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Check ALL that apply

Continue to monitor your symptoms and complete the chore only if you are feeling better by the afternoon

Call the client before the chore to make sure they are comfortable with you coming over

Contact Care Partners immediately so the chore can be rescheduled or handled by another volunteer

You realize that you will be about 20 minutes late for a scheduled chore appointment. You should:

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Check ALL that apply

Assume that the client will understand and get there as soon as you can

Notify the client immediately and reschedule the chore if necessary

Let Care Partners know if the chore has been rescheduled

After completing a chore, volunteers are asked to:

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Send an email message to the Care Partners Senior Services Coordinator as soon as possible with full client contact information and details about how the chore went

Submit a volunteer service report through the Care Partners website within 2 days

Call the Care Partners office within 24 hours and confirm completion of the chore with a staff person (or leave a detailed voice message)

Because of the hearing impairments that can accompany aging, it may be helpful to your clients if you:

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Check ALL that apply

Try to face them when speaking in person, so they can read your lips and your facial expressions

Assume that they are hard of hearing and always speak as loudly as possible

Always introduce yourself, especially when speaking to them by phone

Never embarrass them by asking directly if they can hear you