Care Partners of Cook County · Companion Volunteer Online Quiz

Your Name

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First Name

Last Name

Your Phone

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Your Email

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Please DO NOT stress about this quiz!

It is TOTALLY “open book!” Feel free to use the materials we’ve provided - including the PowerPoint presentations - to look up answers. (As a matter of fact, we’d LOVE it if you would!)
It’s not timed, and we promise there are NO essay questions!
It is IMPOSSIBLE to flunk! We don’t use the results to “weed out” potential volunteers, but to help us identify points we might need to clarify at our in-person meeting.

THANK YOU for being the kind of AWESOME person who wants to help our Cook County friends and neighbors!

Care Partners volunteers are required to read and sign a Confidentially & Security Policy statement:

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When they apply to become a Care Partners volunteer

When they apply to become a Care Partners volunteer, and annually thereafter

When they apply to become a Care Partners volunteer, and each time they are assigned to a new client

Which is NOT part of the definition of a vulnerable adult?

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18 years of age or older

Deemed incompetent by a judge or physician

Dependent on institutional services (such as a nursing home, group home, foster care, or home health care)

Having a mental or physical infirmity or disability that impairs the ability to care for and protect oneself

Before making a vulnerable adult report, it is important to be certain that maltreatment has legally occurred, because the information you provide will automatically result in action by the Sheriff's Office or Department of Justice.

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True

False

Companion volunteers may help a client:

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Check ALL that apply

Take medication (with written family/client permission)

Maintain their balance while walking

Get dressed

Wash dishes or do other light housework

Use the restroom

With any of the above, as long as the client and volunteer are comfortable doing so

Because clients count on Companion volunteers for social support, it is crucial for volunteers to keep visiting, even if the relationship no longer seems like a good "fit."

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True

False

You are scheduled to visit a client in the afternoon, but you wake up with a sore throat, slight cough, and a low fever (a bit under 101 degrees.) You feel a little tired, but you’re pretty sure you’ll be okay to complete the visit. What should you do?

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Check ALL that apply

Continue to monitor your symptoms and complete the visit only if you are feeling better by the afternoon

Call the client before the visit to make sure they are comfortable with your symptoms

Contact the client to let them know the visit will need to be cancelled or rescheduled

The volunteer's service report should include:

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Check ALL that apply

Client’s full name and date of birth

How long the visit lasted

Round trip mileage from your home to the visit location and back again (only if requesting reimbursement)

Type of visit (in person, or by phone/ virtual)

Comprehensive description of the visit, including as much detail about the conversation as possible

Companion visits must always take place in the client's home.

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True

False

To help encourage healthy boundaries with clients, Companion volunteers are NEVER obligated to:

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Provide their physical address to a client

Accept a friend invitation from a client on social media

Share personal details about themselves with a client

Increase client visit times or frequency beyond what was originally agreed to

All of the above

None of the above

Companion volunteers should contact Care Partners by PHONE if they learn their client has:

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Check ALL that apply

Experienced a fall (even if it didn't require a visit to the ER)

Moved to a new address, either permanently or for an extended period

Died

There is no need to call about any of the above, as long as the volunteer includes the information in their service report