Care Partners of Cook County · Senior Rides Volunteer Online Quiz

Your Name

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First Name

Last Name

Your Phone

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Your Email

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Please DO NOT stress about this quiz!

It is TOTALLY “open book!” Feel free to use the materials we’ve provided to look up answers - as a matter of fact, we’d LOVE it if you would.
It’s not timed, and we promise there are NO essay questions!
It is IMPOSSIBLE to flunk! We don’t use the results to “weed out” potential volunteers, but to help us identify points we might need to clarify at our in-person meeting.

THANK YOU for being the kind of AWESOME person who wants to help our Cook County friends and neighbors!

Care Partners volunteers are required to read and sign a Confidentially & Security Policy statement:

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When they apply to become a Care Partners volunteer

When they apply to become a Care Partners volunteer, and annually thereafter

When they apply to become a Care Partners volunteer, and each time they are assigned to a new client

Which is NOT part of the definition of a vulnerable adult?

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18 years of age or older

Deemed incompetent by a judge or physician

Dependent on institutional services (such as a nursing home, group home, foster care, or home health care)

Having a mental or physical infirmity or disability that impairs the ability to care for and protect oneself

Before making a vulnerable adult report, it is important to be certain that maltreatment has legally occurred, because the information you provide will automatically result in action by the Sheriff's Office or Department of Justice.

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True

False

Care Partners provides rides

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Check ALL that apply

Anywhere in Cook County if it is for a scheduled appointment

Anywhere in Cook County for any reason

Within a 10-mile radius of Grand Marais for any reason and anywhere else in Cook County for a scheduled appointment only

To Duluth for any reason

To Duluth for medical appointments only

It’s permissible for a client to pay a volunteer driver for a ride if the volunteer notifies Care Partners immediately and brings the payment to the Care Partners office as soon as possible.

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True

False

Because rides are often provided for important medical appointments, volunteer drivers are strongly encouraged to follow through regardless of weather or road conditions.

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True

False

You are scheduled to give a ride in the afternoon, but you wake up with a sore throat, slight cough, and a low fever (a bit under 101 degrees.) You feel a little tired, but you’re pretty sure you’ll be okay to complete the ride. What should you do?

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Check ALL that apply

Continue to monitor your symptoms and complete the ride only if you are feeling better by the afternoon

Call the client before the ride to make sure they are comfortable with your symptoms

Contact Care Partners immediately so the ride can be rescheduled or handled by another volunteer

After completing a ride, volunteers are asked to:

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Send an email message to the Care Partners Senior Services Coordinator as soon as possible with full client contact information and details about how the ride went

Submit a volunteer service report through the Care Partners website within 2 days

Call the Care Partners office within 24 hours and confirm completion of the ride with a staff person (or leave a detailed voice message)

The following information should be included in your ride report:

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Check ALL that apply

Client’s full name and date of birth

Total number of miles driven while the client was in the vehicle

Odometer readings for all miles driven while the client was in the vehicle

Additional number of miles driven from your home base to the client and back

Total number of miles in the entire ride

Mileage reimbursement total

Amount of time you spent on the trip

Because of the hearing impairments that can accompany aging, it may be helpful to your clients if you:

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Check ALL that apply

Try to face them if possible when speaking in person, so they can read your lips and your facial expressions

Assume that they are hard of hearing and always speak as loudly as possible

Always introduce yourself, especially when speaking to them by phone

Never embarrass them by asking directly if they can hear you