These terms and policies for field trips can be located at exploriumdenton.org for reference:
GROUP VISIT TIME: All group visits are limited to your scheduled two hours. There are no exceptions to this time limit. Please arrive 15-20 minutes early to accommodate check-in and group greeting. If your group arrives late, you will still be departing at your scheduled time.
FIELD TRIP ARRIVAL: When your field trip arrives, everyone must show up at the same time and send one representative into the lobby to check-in. For larger groups, we will send museum employees out to busses for orientations to greet you and bring your group in. The large group will be broken into small groups to visit the exhibits in a staggered schedule. Groups less than 30 may enter and be oriented inside
PAYMENT: The Museum only accepts one form of payment for the entire group (checks, credit cards, cash, or purchase orders). You will receive an invoice upon confirmation. You must pay at least 50% of the total to be put on our calendar. Individual payments will not be counted as part of the group and will be subject to a normal all day admission fee. Additional discounts do not apply, including any coupons, admission vouchers, or Museum memberships. The Museum does not issue refunds or tickets for absent group members.
WHY WE CHARGE FOR ALL GROUP ATTENDEES: Groups are offered accommodations and staff support beyond the scope of normal Museum admission. No part of a group may use Museum membership toward admission during the group visit.
CHAPERONE REQUIREMENTS: The museum requires one adult (18+ years old) for every 7 children. Chaperones must actively supervise, keeping eyes and ears on all children for the duration of your visit. If the required numbers of chaperones fail to show on the day of your field trip, the Museum will refuse your group entry, and cancelation fees will apply. Your group/organization will be held liable for any damage/injury that may occur. Chaperones should be provided museum rules and guidelines before the day of the field trip.
LUNCHES: Groups may eat in the classroom (which seats 30) during your two hours at no charge OR before/after your time slot for an additional $50 (30 Min.) fee-Call to make this arrangement. All other personal items should remain in your buses or vehicles.
BUS PARKING Buses may drop off groups and park in the large lot facing the Museum. Bus drivers may not be group chaperones.NAME TAGSFor safety reasons, each student is required to wear a name tag or t-shirt with your group name.
CHANGES TO YOUR RESERVATION: If your numbers change after your reservation has been made, please call 940320-5444 or email firstname.lastname@example.org no later than noon on the day before your visit. Non-Confirmed guests exceeding the reservation amount.
CANCELLATIONS: If you decide to cancel, you may email your cancellation notice to email@example.com. Payment is fully refundable if canceled 14 days before the scheduled field trip. Field trips canceled between 14 days and 24 hours before the scheduled trip will incur a minimum 50% cancelation fee.
Groups that do not call 24 hours prior to the field trip, will forfeit their full payment.
Only one schedule change is allowed per group after the original booking, and it must take place a minimum of 7 days before the field trip. All subsequent changes will result in a $20 administrative fee per change.