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What: Funeral/Cemetery Fraud Reporting Training for Deathcare Professionals
Date: 11/29/23
Time: 5pm PT/8pm ET
About this Event:
Have you or anyone you know been the victim of funeral or cemetery fraud? As home funeral guides or funeral consumer advocates, perhaps people come to you with complaints about funeral homes in your area and you're not always sure where to direct them.
In the past few years we have heard complaints of funeral homes fraudulently selling services they don't provide (the most recent high-profile example being the Return to Nature funeral home in Colorado), refusing to return ashes of deceased family members, or selling plots that don't exist. While these are thankfully rare cases, they do happen, and as advocates for your clients or community, you should know what to do when these complaints come up.
It turns out that violations of The Funeral Rule, as well as any other fraud complaints can be directed to the Federal Trade Commission (FTC) via their Sentinel platform. In partnership with the FTC and the Funeral Consumers' Alliance (FCA), are hosting a virtual training on November 29 at 5pm PT/8pm ET, where we will teach you how to make a Sentinel report so that you can file these complaints with the FTC yourself or help others to do it. The filing process is actually quick and easy!
This is a free event co-hosted by NHFA, FCA, and the FTC, and donations to NHFA to support our work are optional.